Privacy Policy

Effective Date: 12/01/2025

Ollie Pediatrics (“Ollie,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us by our patients, families, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us online, or communicate with us electronically.

This policy applies to information collected through our website and digital communications. It does not replace or modify the protections provided under the Health Insurance Portability and Accountability Act (HIPAA) or our Notice of Privacy Practices related to Protected Health Information (PHI).

1. Information We Collect

Personal Information you voluntarily provide may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Child or family information submitted through forms
  • Appointment requests or inquiries
  • Information submitted through intake or contact forms
Health-Related Information

In some cases, you may provide health-related information when requesting services or appointments. Any health information submitted may be treated as Protected Health Information (PHI) and handled in accordance with HIPAA regulations.

Automatically Collected Data

When you visit our website, we may automatically collect technical information such as IP address, browser type, device information, website usage data, pages visited, and time spent on the site. This may be collected using cookies or analytics tools.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Schedule appointments
  • Provide information about services
  • Improve website functionality
  • Communicate with families and patients
  • Send service-related updates or reminders
  • Comply with legal requirements

We do not sell personal information to third parties. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. SMS Communications

If you provide your mobile number and consent to receive text messages, Ollie Pediatrics may send SMS communications such as appointment reminders, service updates, or relevant information related to your care.

SMS Privacy Commitment:

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve website functionality, analyze site traffic, and enhance user experience.

5. Third-Party Service Providers

We may use trusted third-party providers such as website hosting services, analytics providers, CRM systems, and messaging platforms to support the operation of our website and services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

7. HIPAA and Protected Health Information

If you become a patient of Ollie Pediatrics, your medical information is protected under HIPAA and governed by our Notice of Privacy Practices.

8. Children's Privacy

Our services are intended for parents or legal guardians managing healthcare for their children. We do not knowingly collect personal information directly from children through the website.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date will be updated accordingly.

10. Contact Information

Ollie Pediatrics
6620 SW 57th Avenue, Suite 110
Miami, FL 33143

Phone: 305-845-9559

Email: info@olliepediatrics.com